New Activations: 1-877-905-2266
Call us today to activate a new line or to learn more about our wireless service.
Existing Customers: 1-877-901-2266
For assistance outside of North America: +1-604-298-5900
*611 from your mobile phone in Canada
Contact Customer Service free of charge at the above numbers if you have a question about your service or want to add a line to your account.
Hours of Operation (EST)
Monday to Friday: 8:30 AM - 10:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday & Holidays: 11:00 AM - 7:00 PM
Send us a letter
Talk & Earn
101 - 3991 Henning Drive
Burnaby, BC V5C 6N5
Be sure to include your full name and your account number or Talk & Earn mobile phone number.
You may also refer to our FAQ pages for answers to many Frequently Asked Questions.