Transferring Your Number

  1. What is Local Number Portability?

  2. Why should I make the switch to Talk & Earn?

  3. Will I be able to keep my existing phone when I make the switch to Talk & Earn?

  4. Can I port my pay-as-you-go wireless number to Talk & Earn?

  5. Can I port my landline phone number to the Talk & Earn wireless service?

  6. How does my phone number get ported into Talk & Earn?

  7. Is every phone number eligible for porting to another service provider?

  8. What is the cost of porting into Talk & Earn?

Answers

1: What is Local Number Portability?

A: Local Number Portability enables Canada’s wireless phone subscribers to keep their phone number when changing service providers. This is similar to the system which is currently in place for home and business numbers.

2: Why should I make the switch to Talk & Earn?

A: Here are some great reasons:

  • Earn CashBack® rewards or Triple AIR MILES®† reward miles1
  • No system access fees
  • Convenient billing2 to your BMO® MasterCard®*
  • Keep your number
  • Free delivery
  • Money-back guarantee7
  • Flexible terms
  • Extensive coverage: on GSM network & to 94% of Canadians
  • Responsive, Canadian customer service

3: Will I be able to keep my existing phone when I make the switch to Talk & Earn?

A: It’s possible in some cases if you currently have a GSM network phone, but we recommend upgrading your phone at the time of switching to ensure the best possible wireless experience.

4: Can I port my pay-as-you-go wireless number to Talk & Earn?

A: Yes, it is possible to transfer a phone number from a prepaid wireless service. But before considering a switch, you should ensure that your phone number is still active with your prepaid service provider. Please also note that any unused prepaid minutes cannot be switched over to Talk & Earn.

5: Can I port my landline phone number to the Talk & Earn wireless service?

A: Yes, it is possible to keep the same phone number when transferring your landline phone service to wireless service.

6: How does my phone number get ported into Talk & Earn?

A: Contact Talk & Earn Customer Care at 1- 877-901-2266 and we will check whether your number is eligible for porting, free of charge. If it is, we will start the process of porting. You can select the plan and phone combination that’s right for you. Talk & Earn will notify your previous service provider if you wish to move your number from their service to Talk & Earn. Please note that you are still responsible for any cancellation fees and residual charges that may be owing under your previous service provider’s agreement.

7: Is every phone number eligible for porting to another service provider?

A: No, not every number is portable. Some areas of rural Canada are not eligible for Local Number Portability. Call us today to find out if and when your phone number is eligible.

8: What is the cost of porting into Talk & Earn?

A: Talk & Earn does not charge any fees for porting your wireless telephone number. However, cancellation charges may apply from your current provider. You should check with them. Talk & Earn is not responsible for any contractual obligations and monthly fees relating to the service agreement with your previous service provider.